Sales Administrator

Closing Date: 22/01/19
Location: Coveris Spalding
Department: Labels

We are currently recruiting for a Sales Administrator to join the Internal Sales team based at our Spalding site. This is an exciting opportunity for a candidate looking to develop their career and join a progressive business.

 

Key Areas of Responsibility:

Present Coveris in a helpful, professional and efficient manner in any dealings with customers

Provide effective administrative support to the Internal Sales Office and Reception

Work with a cheerful, positive and flexible outlook, ready to support the Sales Team and prioritise workload to ensure that deadlines are achieved

Gain an understanding of the nature of the business and in particular the Internal Sales function. Also gain a broad understanding of the CSE role, from initial enquiry through to final delivery and invoicing

Ensure all company policies, procedures and systems are fully understood and adhered to

Liaise with the Management Team regarding ideas to change resources and/or processes that could help improve customer service levels and/or drive commercial benefit

Provide overflow cover for the answering of incoming phone calls within 3 rings

Ensure that all tasks relating to administrative support, ranging from filing to Prism processing functions, are processed as quickly and efficiently as possible; the target being on the day of receipt

Responsible for stock control and replenishment of stationery and office consumables within the Sales Office

Ensure that all housekeeping functions are maintained effectively and other allocated periodic tasks, including reports, are completed to given deadlines

Where required, manage visitors and meetings on site, providing a professional and efficient service, including where necessary; resource bookings and organising refreshments, lunches and PPE wear for customers, suppliers and colleagues.

Ensure work areas are kept clean and tidy

Working independently, seeking guidance from Manager, Supervisor and other departments when necessary

 

Key Requirements:

Professional customer service skills

Good telephone manner, promoting Coveris with professionalism and pride at all times

Excellent communicator - written and verbal - at all times

Well organised, paying close attention to detail and the ability to prioritise tasks

Friendly, approachable and flexible – a team player

Able to work independently seeking guidance where appropriate

Proactive, positive, enthusiastic - demonstrates “can do” attitude

Smart appearance

Willingness to learn and support colleagues

Literate and Numerate to GCSE Grade C or equivalent

Computer literate – MS Outlook, Excel, Word or equivalent

Previous Customer Service and Telephone skills desirable but not essential

 

Selection:

This is an excellent opportunity to join a progressive business who invest in people. Should you feel that your skills and experience match the specification, please forward your covering letter and CV along with your salary expectations to our team.

Due to the volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 7 days after the closing date, then please assume that your application has not been successful.

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