Committed to leading operational excellence and lean manufacturing in the packaging industry, Coveris continues to invest in its people, with fourteen members of staff recognised with Lean Fellowship Awards by The Manufacturing Institute.
We are currently recruiting for a Sales Administrator to join the Internal Sales team based at our Spalding site. This is an exciting opportunity for a candidate looking to develop their career and join a progressive business.
Key Areas of Responsibility:
Present Coveris in a helpful, professional and efficient manner in any dealings with customers
Provide effective administrative support to the Internal Sales Office and Reception
Work with a cheerful, positive and flexible outlook, ready to support the Sales Team and prioritise workload to ensure that deadlines are achieved
Gain an understanding of the nature of the business and in particular the Internal Sales function. Also gain a broad understanding of the CSE role, from initial enquiry through to final delivery and invoicing
Ensure all company policies, procedures and systems are fully understood and adhered to
Liaise with the Management Team regarding ideas to change resources and/or processes that could help improve customer service levels and/or drive commercial benefit
Provide overflow cover for the answering of incoming phone calls within 3 rings
Ensure that all tasks relating to administrative support, ranging from filing to Prism processing functions, are processed as quickly and efficiently as possible; the target being on the day of receipt
Responsible for stock control and replenishment of stationery and office consumables within the Sales Office
Ensure that all housekeeping functions are maintained effectively and other allocated periodic tasks, including reports, are completed to given deadlines
Where required, manage visitors and meetings on site, providing a professional and efficient service, including where necessary; resource bookings and organising refreshments, lunches and PPE wear for customers, suppliers and colleagues.
Ensure work areas are kept clean and tidy
Working independently, seeking guidance from Manager, Supervisor and other departments when necessary
Professional customer service skills
Good telephone manner, promoting Coveris with professionalism and pride at all times
Excellent communicator - written and verbal - at all times
Well organised, paying close attention to detail and the ability to prioritise tasks
Friendly, approachable and flexible – a team player
Able to work independently seeking guidance where appropriate
Proactive, positive, enthusiastic - demonstrates “can do” attitude
Willingness to learn and support colleagues
Literate and Numerate to GCSE Grade C or equivalent
Computer literate – MS Outlook, Excel, Word or equivalent
Previous Customer Service and Telephone skills desirable but not essential
This is an excellent opportunity to join a progressive business who invest in people. Should you feel that your skills and experience match the specification, please forward your covering letter and CV along with your salary expectations to our team.
Due to the volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 7 days after the closing date, then please assume that your application has not been successful.